1. Introduction
MPlay Games ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Platform.
2. Information We Collect
Information You Provide
| Data Type | Purpose |
|---|---|
| Email, Username | Account creation, communications |
| Date of Birth | Age verification (18+ requirement) |
| Government ID, Selfie | KYC verification, regulatory compliance |
| Wallet Addresses | Processing cryptocurrency transactions |
Automatically Collected Data
| Data Type | Purpose |
|---|---|
| IP Address | Security, fraud prevention, geo-restrictions |
| Device Fingerprint | Fraud detection, multi-account prevention |
| Browser/Device Info | Technical optimization, support |
| Usage Logs | Service improvement, debugging |
Gaming Data
We collect bet history, game outcomes, win/loss records, and session durations for service provision and regulatory compliance.
3. How We Use Your Information
- Service Provision โ Operating your account, processing bets, delivering game functionality
- Security โ Verifying identity, detecting fraud, preventing money laundering
- Compliance โ Meeting KYC/AML regulations, enforcing geo-restrictions
- Improvement โ Analyzing usage patterns, improving performance
- Communications โ Account notifications, security alerts, marketing (with consent)
4. Data Sharing
We may share data with:
| Recipient | Purpose |
|---|---|
| Payment Processors | Transaction processing |
| KYC/AML Providers | Identity verification |
| Regulators | Legal compliance, licensing requirements |
| Law Enforcement | Legal obligations, subpoenas |
We do NOT sell your personal data.
5. Data Security
- AES-256 encryption for sensitive data at rest
- TLS 1.3 for all data in transit
- Role-based access control for internal systems
- Regular security audits and penetration testing
- Encrypted backups stored in geographically distributed locations
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account Data | Account lifetime + 5 years |
| Transaction Records | 7 years (regulatory requirement) |
| KYC Documents | 5 years after account closure |
| Gaming History | Account lifetime |
| Security Logs | 2 years |
7. Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access โ Request a copy of your data
- Rectification โ Correct inaccurate data
- Erasure โ Request deletion (subject to legal retention requirements)
- Restriction โ Limit processing of your data
- Portability โ Receive data in machine-readable format
- Objection โ Object to certain processing
- Withdraw Consent โ Revoke marketing consent at any time
To exercise these rights, email privacy@mplay.in.
8. Cookies
We use cookies for:
- Essential โ Session management, authentication
- Security โ CSRF protection, fraud detection
- Analytics โ Usage patterns (with consent)
You can manage cookie preferences in your browser settings.
9. Children's Privacy
Our services are strictly for users 18 years and older. We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.
10. Contact
Data Protection Officer
Email: privacy@mplay.in
For GDPR inquiries or complaints, you may also contact your local Data Protection Authority.